Meet Tracey Aiken

Vice president operations, Insurance Data Solutions, LexisNexis Risk Solutions
Atlanta, Georgia, USA

Tracey Aiken
Tracey Aiken
Tracey Aiken
Tracey Aiken
Tracey Aiken

My job enables me to leverage my technology expertise in a business role. I'm responsible for business operations at Insurance Data Solutions (IDS), a division of LexisNexis Risk Solutions. I like to think of my team as the glue of the organisation, as we're involved in almost every initiative and make sure that everybody is working together to ensure successful outcomes. So I get to work with various parts of the organisation – legal, technology and others as well as customer support. Every day is different, which I love.

But for all the technological skills in evidence, it's the people that make IDS special. This is a very people-oriented and caring company. The corporate value that really resonates is the one about valuing our people. Without people, we can't be customer focused or innovative and we certainly can't win. Sure, the financial numbers are important but as I tell my boss, it's all about the people. We're not going to make the numbers without the people. This attitude extends outside the company too. We do a lot of volunteering here and are seen as part of the community. A few weeks ago about 100 employees went to downtown Atlanta and spent a whole day building a playground for the local people.

There are endless possibilities at IDS for people with internal drive and commitment. We're growing and moving into international markets – in fact we have two global projects underway right now. Things like that create great opportunities to be innovative and offer something to customers that solve their problems.