Living the values – innovative
community gardens from
LexisNexis UK
The RE values – Customer Focus, Valuing our People, Passion for Winning, Innovation and Boundarylessness – are at the heart of what we do.
We monitor the progress of each division in embedding the values in its processes. Senior executives are assessed on their values leadership and all employees are evaluated on how well they are living the RE values as part of the annual Personal Development Plan process. A key mechanism for training on the RE values is the REorientation site, part of our global intranet, RE World. Here, prospective and existing employees can learn more about the five values and explore what it is really like to work at RE.
At the 2008 RE management conference for the top 200 leaders in the company, CEO Sir Crispin Davis gave awards to those who exemplify the five values. Among them was Julian Ashworth, RE’s Chief Strategy Officer, recognised for Boundarylessness. Sir Crispin noted that Julian is “smart, practical and committed,” working across the group to help colleagues advance strategic decision making.
Such recognition for excellence in living the RE values takes place throughout the group. For example, at LexisNexis UK, Katrina Crossley, an executive in publishing operations, was added to the 2008 RE Innovation Honour Roll. She was cited for establishing an Innovations Database to capture new ideas; so far, 23 of them have been put into action. Moreover, to foster team building and creativity, she gathered over 300 of her publishing operations colleagues together for innovation workshops, which resulted in the creation during 2008 RE Cares Month of eight gardens around London for local charities.
Reed Elsevier values
Customer Focus means we have a passion for understanding and exceeding our customers’ expectations. Acting with integrity, we strive to be their indispensable partner.
Valuing Our People means we put the highest priority on recruiting, developing and retaining outstanding people. We recognise and reward achievement and empower staff at all levels to maximise their potential and contribution within a work environment based on respect and open and honest communication.
Passion For Winning means we are determined to be the best in order to outperform our competition. We focus on being a high energy, fast moving, decisive organisation that executes and delivers well and sets aggressive goals. We hold ourselves accountable for outstanding results.
Innovation means we welcome and drive change. In challenging the status quo, we encourage our people to be entrepreneurial and to learn from mistakes. We constantly look for new ideas and reward ‘out-of-the-box’ thinking.
Boundarylessness means we embrace the global nature of our business and encourage people to work collaboratively across business units, hierarchy, functions and geography. We seek to break down barriers between organisations and encourage our people to support one another, and develop positive partnerships with customers and suppliers.